Resolved: ParkMobile users were unable to start a parking session on the App and Mobile Web.
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Monitoring - The application and mobile web are performing as expected, but ParkMobile will continue to monitor performance.
Jun 10, 2026 - 15:43 EDT
Jun 10, 2026 - 15:43 EDT
Identified - ParkMobile has identified the cause of a system disruption that was preventing some users from starting a parking session on the ParkMobile App and Mobile Web.
Impacted:
- Users trying to start a session via the Mobile App and Mobile Web were receiving errors. ParkMobile has identified the issue, and users should be able to start sessions, but we are continuing to monitor.
Not impacted:
- Reservations
Incident Start Time:
- 12:49 PM ET on June 10, 2026
Next steps:
- Users should now be able to start sessions, and ParkMobile will continue to monitor services.
If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 10, 2026 - 15:03 EDT
Impacted:
- Users trying to start a session via the Mobile App and Mobile Web were receiving errors. ParkMobile has identified the issue, and users should be able to start sessions, but we are continuing to monitor.
Not impacted:
- Reservations
Incident Start Time:
- 12:49 PM ET on June 10, 2026
Next steps:
- Users should now be able to start sessions, and ParkMobile will continue to monitor services.
If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 10, 2026 - 15:03 EDT
Update - We are continuing to research this incident, and no change in status at this time.
Jun 10, 2026 - 14:01 EDT
Jun 10, 2026 - 14:01 EDT
Update - We are continuing to investigate this issue.
Jun 10, 2026 - 13:04 EDT
Jun 10, 2026 - 13:04 EDT
Investigating - Status: ParkMobile is investigating a system disruption that is preventing users from starting a session on the Application and Mobile Web.
Impacted:
- Users will receive a Parking Cannot be Started error when attempting to start a session on the Mobile App and Mobile Web.
Not impacted:
- Reservations
Incident Start Time:
- 12:49 PM ET on June 10, 2026
If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 10, 2026 - 13:04 EDT
Impacted:
- Users will receive a Parking Cannot be Started error when attempting to start a session on the Mobile App and Mobile Web.
Not impacted:
- Reservations
Incident Start Time:
- 12:49 PM ET on June 10, 2026
If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 10, 2026 - 13:04 EDT
Monitoring - Status: Our teams have resolved the system disruption that stopped users from starting sessions. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
Impacted:
- Users were not able to start sessions on the application and mobile web. Users received a "Parking Cannot be Started Error."
Not impacted:
- Reservations
Incident Start Time:
- 04:04 PM ET on June 9, 2026.
Incident End Time:
- 06:24 PM ET on June 9, 2026.
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 09, 2026 - 18:47 EDT
Impacted:
- Users were not able to start sessions on the application and mobile web. Users received a "Parking Cannot be Started Error."
Not impacted:
- Reservations
Incident Start Time:
- 04:04 PM ET on June 9, 2026.
Incident End Time:
- 06:24 PM ET on June 9, 2026.
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 09, 2026 - 18:47 EDT
Update - We are continuing to investigate a system disruption. Users are still unable to start sessions on the ParkMobile application and Mobile Web at this time.
Jun 09, 2026 - 18:26 EDT
Jun 09, 2026 - 18:26 EDT
Update - We are continuing to investigate a system disruption. Users are still unable to start sessions on the ParkMobile application and Mobile Web at this time.
Jun 09, 2026 - 17:24 EDT
Jun 09, 2026 - 17:24 EDT
Update - We are continuing to investigate this issue.
Jun 09, 2026 - 17:00 EDT
Jun 09, 2026 - 17:00 EDT
Investigating - ParkMobile is investigating a system disruption that is preventing some users from starting a parking session on the ParkMobile App and Mobile Web.
Impacted:
- Mobile Web
- ParkMobile App
Not impacted:
- Reservations
Next steps:
- We will keep this page updated with our progress and provide the next update within 20 minutes.
If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 09, 2026 - 16:39 EDT
Impacted:
- Mobile Web
- ParkMobile App
Not impacted:
- Reservations
Next steps:
- We will keep this page updated with our progress and provide the next update within 20 minutes.
If you have any questions, please reach out to your ParkMobile Account Manager.
Jun 09, 2026 - 16:39 EDT
ParkMobile Core Application
Operational
ParkMobile Application (Zone Parking) - iOS
Operational
ParkMobile Application (Zone Parking) - Android
Operational
ParkMobile Application (Reserved Parking) - iOS
Operational
ParkMobile Application (Reserved Parking) - Android
Operational
ParkMobile Reservations
Operational
Reservations - Web
Operational
Reservations - Manager Tool
Operational
White Label Applications
Operational
White Label Applications (Zone Parking)
Operational
White Label Applications (Reserved Parking)
Operational
Mobile Web
Operational
Text to Pay
Operational
IVR Phone System
Operational
Parking Dashboard
Operational
Parking Dashboard - Parking Areas
Operational
Parking Dashboard - Metrics
Operational
Parking Dashboard - Search Parkings
Operational
Parking Dashboard - Rate & Policy Management
Operational
Parking Dashboard - Financial Reporting
Operational
Enforcement
Operational
nForce Enforcement Tool
Operational
Third-Party Enforcement Integrations
Operational
Payments
Operational
Internal Payment Processing
Operational
Third-Party Payment Processing
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance