ParkMobile Status

All Systems Operational

ParkMobile Core Application Operational

ParkMobile Application (Zone Parking) - iOS Operational

ParkMobile Application (Zone Parking) - Android Operational

ParkMobile Application (Reserved Parking) - iOS Operational

ParkMobile Application (Reserved Parking) - Android Operational

ParkMobile Reservations Operational

Reservations - Web Operational

Reservations - Manager Tool Operational

White Label Applications Operational

White Label Applications (Zone Parking) Operational

White Label Applications (Reserved Parking) Operational

Mobile Web Operational

Text to Pay Operational

IVR Phone System Operational

Parking Dashboard Operational

Parking Dashboard - Parking Areas Operational

Parking Dashboard - Metrics Operational

Parking Dashboard - Search Parkings Operational

Parking Dashboard - Rate & Policy Management Operational

Parking Dashboard - Financial Reporting Operational

Enforcement Operational

nForce Enforcement Tool Operational

Third-Party Enforcement Integrations Operational

Payments Operational

Internal Payment Processing Operational

Third-Party Payment Processing Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

Resolved: Cleared Transaction Report not displaying current data for Monday, April 13

Resolved - This incident has been resolved.
Apr 15, 11:01 EDT

Update - Status: Resolved - The system disruption affecting the Cleared Transaction Report has been resolved. The reporting dashboard has been fully refreshed, and all transaction data for Monday, April 13, is now accurate and available across all regions.

Incident Duration:
- Start: Tuesday, April 14, 7:00 AM ET
- Resolution: Tuesday, April 14, 10:00 AM ET

User Impact:
- Data Restoration: Transaction data for April 13 is now appearing correctly in the dashboard.
- Scheduled Reports: To ensure data integrity, morning reports were held during the disruption. These automated reports will now be sent out today at 11:45 AM ET.

Not Impacted:
- Historical Data: Data prior to April 13 remained fully accurate throughout this period.
- Live Operations: Active parking sessions and payment processing were not affected.

Next Steps:
- Clients can expect to receive their scheduled reports shortly after 11:45 AM ET. Alternatively, you may now manually export the data directly from the Parking Dashboard.

We appreciate your patience during this time. If you have any remaining questions, please reach out to your ParkMobile Account Manager.
Apr 14, 10:54 EDT

Investigating - Status: We are investigating a system disruption that is preventing the Cleared Transaction Report from displaying transaction data for Monday, April 13. Our engineering teams are actively working to synchronize the dashboard and restore full data visibility.

User Impact:
- Cleared Transaction Report: Data for April 13 is currently not appearing in the dashboard.
- Scheduled Reports: To prevent the distribution of incomplete records, automated reports scheduled for this morning have been temporarily held and were not sent.

Not Impacted:
- Historical Data: Transaction data prior to Monday, April 13 remains fully accurate and accessible.
- Live Operations: Active parking sessions and payment processing are functioning normally.

Incident Start Time:
- Tuesday, April 14, 7:00 AM ET

Next Steps:
We will update this page once the data is fully processed. Once resolved, users can manually export the data from the dashboard, and we will provide an update regarding the status of the held scheduled reports.

If you have any questions, please reach out to your ParkMobile Account Manager.
Apr 14, 08:31 EDT

Apr 14, 2026

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

Resolved: Manage Policy access in Parking Dashboard

Resolved - This incident has been resolved.
Apr 7, 15:00 EDT

Monitoring - Status: Resolved - Our teams have resolved a system disruption that prevented users from accessing the "Manage Policy" section of the Parking Dashboard. Full access to policy management tools has been restored.

Incident Duration (Monday, April 6, 2026):
- Start: 1:00 PM ET
- Resolution: 1:45 PM ET

Impacted:
- Dashboard Access: During this 45-minute window, users experienced errors or were unable to load the "Manage Policy" page within the Parking Dashboard.

Not impacted:
- Production Rates: All parking rates and policies currently live in production remained fully operational.
- Live Parking: This was a Parking Dashboard-only disruption and did not impact active parking sessions or payment processing.

Next Steps:
- Users who were previously unable to access the policy section are encouraged to refresh their browser; all Parking Dashboard features are now operating as designed.

Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Apr 6, 14:54 EDT

Apr 6, 2026