All Systems Operational

ParkMobile Core Application ? Operational
ParkMobile Application (Zone Parking) - iOS ? Operational
ParkMobile Application (Zone Parking) - Android ? Operational
ParkMobile Application (Reserved Parking) - iOS ? Operational
ParkMobile Application (Reserved Parking) - Android ? Operational
ParkMobile Reservations ? Operational
Reservations - Web ? Operational
Reservations - Manager Tool ? Operational
White Label Applications Operational
White Label Applications (Zone Parking) ? Operational
White Label Applications (Reserved Parking) ? Operational
Mobile Web ? Operational
Text to Pay ? Operational
IVR Phone System ? Operational
Parking Dashboard ? Operational
Parking Dashboard - Parking Areas ? Operational
Parking Dashboard - Metrics ? Operational
Parking Dashboard - Search Parkings ? Operational
ParkMobile 360 - Policy Management ? Operational
ParkMobile360 - Financial Reporting ? Operational
Enforcement Operational
nForce Enforcement Tool ? Operational
Third-Party Enforcement Integrations Operational
Payments Operational
Internal Payment Processing Operational
Third-Party Payment Processing Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 28, 2025

No incidents reported today.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Resolved - This incident has been resolved.
Nov 25, 08:22 EST
Monitoring - The Cybersource service disruption was resolved. ParkMobile will continue to assess any impact to settlement of funds into First Data merchant accounts and communicate with those impacted.

Reported start time: Nov 19 10:29pm ET
Reported end time: Nov 21 7:16pm ET

Please reach out to your ParkMobile Account Manager if you have any additional questions.

Nov 23, 13:25 EST
Investigating - Status: ParkMobile was notified that Cybersource is currently investigating a service disruption.

Impact: For operators who use First Data for payment processing, this may delay settlement of funds into merchant accounts. This does not impact the ability for users to pay for parking sessions.

We will continue to monitor impact. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/vfg8w0qf3m38.

Please reach out to your ParkMobile Account Manager if you have any additional questions.

Nov 21, 19:01 EST
Resolved - This incident has been resolved.
Nov 25, 08:21 EST
Monitoring - Cleared Transaction Report data has been corrected, and updated data is now displaying.

Please reach out to your Account Manager if you have questions regarding the Cleared Transaction Report while the report is being corrected.

Nov 24, 08:02 EST
Investigating - The Cleared Transaction Report in Parking Dashboard is currently not displaying updated data from parking sessions on Friday, November 21 and Saturday, November 22. Our teams are actively working to restore full functionality.

Please reach out to your Account Manager if you have questions regarding the Cleared Transaction Report while the report is being corrected.

Nov 23, 13:31 EST
Nov 24, 2025
Nov 23, 2025
Nov 22, 2025

No incidents reported.

Nov 21, 2025
Nov 20, 2025

No incidents reported.

Nov 19, 2025
Resolved - This incident has been resolved.
Nov 19, 10:34 EST
Update - ParkMobile's customer service chat in the mobile app is available.

ParkMobile mobile and web systems are currently operating as designed. Other third-party services may experience impacts, which we will continue to monitor.

Nov 18, 09:50 EST
Monitoring - We understand some clients may have received an email regarding potential impacts to Arrive systems stemming from the current Cloudflare service disruption.

ParkMobile mobile and web systems are currently operating as designed. Other third-party services may experience impacts, which we will continue to monitor.

ParkMobile's customer service chat in the mobile app is currently unavailable. To contact our team for support, please visit https://parkmobile.io/contact-us.

Nov 18, 09:06 EST
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.