Monitoring - Status: ParkMobile was notified that Cybersource has confirmed that mitigations have been put in place and platform performance has returned to normal.
Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.
Reported start time: Jul 15 7:15 pm ET
Reported end time: Jul 16 9:00 pm ET
Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c
If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 16, 2026 - 05:37 EDT
Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.
Reported start time: Jul 15 7:15 pm ET
Reported end time: Jul 16 9:00 pm ET
Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c
If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 16, 2026 - 05:37 EDT
Identified - Status: ParkMobile was notified that Cybersource is currently investigating a service disruption.
Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.
Incident Start Time:
- TBD
Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c
If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 15, 2026 - 19:50 EDT
Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.
Incident Start Time:
- TBD
Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c
If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 15, 2026 - 19:50 EDT
ParkMobile Core Application
Operational
ParkMobile Application (Zone Parking) - iOS
Operational
ParkMobile Application (Zone Parking) - Android
Operational
ParkMobile Application (Reserved Parking) - iOS
Operational
ParkMobile Application (Reserved Parking) - Android
Operational
ParkMobile Reservations
Operational
Reservations - Web
Operational
Reservations - Manager Tool
Operational
White Label Applications
Operational
White Label Applications (Zone Parking)
Operational
White Label Applications (Reserved Parking)
Operational
Mobile Web
Operational
Text to Pay
Operational
IVR Phone System
Operational
Parking Dashboard
Operational
Parking Dashboard - Parking Areas
Operational
Parking Dashboard - Metrics
Operational
Parking Dashboard - Search Parkings
Operational
Parking Dashboard - Rate & Policy Management
Operational
Parking Dashboard - Financial Reporting
Operational
Enforcement
Operational
nForce Enforcement Tool
Operational
Third-Party Enforcement Integrations
Operational
Payments
Partial Outage
Internal Payment Processing
Operational
Third-Party Payment Processing
Partial Outage
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance