Resolved: ParkMobile users did not receive welcome email when Dashboard account was created
Subscribe
Update - We are continuing to monitor for any further issues.
Mar 03, 2026 - 12:01 EST
Mar 03, 2026 - 12:01 EST
Monitoring - Status: Our teams have resolved the system disruption that caused new users to not receive the welcome email to the Parking Dashboard. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
Impacted:
- New users did not receive the welcome email when their Parking Dashboard account was created. Users who did not receive a welcome email can select "Forgot Password" at the login screen to have a new email reset sent to them.
Not impacted:
- No disruption to Parking Dashboard operational functions.
Incident Start Time:
- 03:30 AM 2/26/2026
Incident End Time:
- 05:21 AM 3/3/2026
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Mar 03, 2026 - 09:46 EST
Impacted:
- New users did not receive the welcome email when their Parking Dashboard account was created. Users who did not receive a welcome email can select "Forgot Password" at the login screen to have a new email reset sent to them.
Not impacted:
- No disruption to Parking Dashboard operational functions.
Incident Start Time:
- 03:30 AM 2/26/2026
Incident End Time:
- 05:21 AM 3/3/2026
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Mar 03, 2026 - 09:46 EST
ParkMobile Core Application
Operational
ParkMobile Application (Zone Parking) - iOS
Operational
ParkMobile Application (Zone Parking) - Android
Operational
ParkMobile Application (Reserved Parking) - iOS
Operational
ParkMobile Application (Reserved Parking) - Android
Operational
ParkMobile Reservations
Operational
Reservations - Web
Operational
Reservations - Manager Tool
Operational
White Label Applications
Operational
White Label Applications (Zone Parking)
Operational
White Label Applications (Reserved Parking)
Operational
Mobile Web
Operational
Text to Pay
Operational
IVR Phone System
Operational
Parking Dashboard
Operational
Parking Dashboard - Parking Areas
Operational
Parking Dashboard - Metrics
Operational
Parking Dashboard - Search Parkings
Operational
Parking Dashboard - Rate & Policy Management
Operational
Parking Dashboard - Financial Reporting
Operational
Enforcement
Operational
nForce Enforcement Tool
Operational
Third-Party Enforcement Integrations
Operational
Payments
Operational
Internal Payment Processing
Operational
Third-Party Payment Processing
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance