Resolved -
This incident has been resolved.
Feb 19, 08:47 EST
Investigating -
Status: ParkMobile emails may not be received by users due to a third-party issue.
Impacted: These services that rely on our third-party email system are affected: - Reservation emails - Parking reminder emails - Payment receipt emails
Not impacted: - Ability to start parking session - Enforcement - Parking Dashboard
Incident Start Time: - 09:17 AM ET on February 18, 2026
Next steps: - ParkMobile has contacted our third-party service for resolution. We will update the status once the issue has been resolved.
If you have any questions, please reach out to your ParkMobile Account Manager.
Feb 18, 16:36 EST