ParkMobile Status

Cleared Transactions Report not displaying current data

Investigating - Status: ParkMobile teams are working to resolve a system disruption that is preventing the Cleared Transaction Report from displaying accurate data. Teams are actively working to correct the report.

Impacted:
- The Cleared Transaction Report data will not be accurate

Next steps:
- We will keep this page updated with our progress.

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 24, 2026 - 13:56 EDT

ParkMobile Core Application Operational

ParkMobile Application (Zone Parking) - iOS Operational

ParkMobile Application (Zone Parking) - Android Operational

ParkMobile Application (Reserved Parking) - iOS Operational

ParkMobile Application (Reserved Parking) - Android Operational

ParkMobile Reservations Operational

Reservations - Web Operational

Reservations - Manager Tool Operational

White Label Applications Operational

White Label Applications (Zone Parking) Operational

White Label Applications (Reserved Parking) Operational

Mobile Web Operational

Text to Pay Operational

IVR Phone System Operational

Parking Dashboard Degraded Performance

Parking Dashboard - Parking Areas Operational

Parking Dashboard - Metrics Operational

Parking Dashboard - Search Parkings Operational

Parking Dashboard - Rate & Policy Management Operational

Parking Dashboard - Financial Reporting Degraded Performance

Enforcement Operational

nForce Enforcement Tool Operational

Third-Party Enforcement Integrations Operational

Payments Operational

Internal Payment Processing Operational

Third-Party Payment Processing Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Unresolved incident: Cleared Transactions Report not displaying current data.

Jul 23, 2026

Resolved: ParkMobile users Enforcement action not sending parking sessions 2:10 PM - 2:35 PM July 22nd 2026

Resolved - This incident has been resolved.
Jul 23, 15:15 EDT

Monitoring - Status: We experienced a system disruption that impacted our Enforcement action that resulted in us not being able to send parking sessions to the parking rights table. That issue has been resolved and is operating as designed, and we will continue to monitor the system recovery.

Impacted:
- All of enforcement would have had delays in viewing data.

Incident Start Time:
- 2:10 PM ET on July 22nd, 2026

Incident End Time:
- 2:35 PM ET on July 22nd, 2026

Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 22, 15:09 EDT

Jul 22, 2026

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Resolved Cybersource service disruption July 15th Start Time: 7:15 PM - End Time July 16th 9:00 PM

Resolved - Status: We were notified by Cybersource that they resolved the issue that impacted payment processing. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.

Reported start time: Jul 15 7:15 pm ET
Reported end time: Jul 16 9:00 pm ET

Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 20, 11:16 EDT

Monitoring - Status: ParkMobile was notified that Cybersource has confirmed that mitigations have been put in place and platform performance has returned to normal.

Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.

Reported start time: Jul 15 7:15 pm ET
Reported end time: Jul 16 9:00 pm ET

Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 16, 05:37 EDT

Identified - Status: ParkMobile was notified that Cybersource is currently investigating a service disruption.

Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.

Incident Start Time:
- TBD

Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 15, 19:50 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Jul 15, 2026

Resolved: ParkMobile Client Enforcement Integration was not receiving enforcement session data

Resolved - This incident has been resolved.
Jul 15, 10:07 EDT

Monitoring - Status: Our teams have resolved the system disruption that caused enforcement session messages to not be published

Impacted:
- Third-Party Enforcement Integrations

Not impacted:
- nForce Enforcement Tool

Incident Start Time:
- 03:28AM EST on 7/12/2026

Incident End Time:
- 03:04PM EST on 7/12/2026

Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 13, 14:43 EDT

Jul 14, 2026

No incidents reported.

Jul 13, 2026

Resolved: ParkMobile Client Enforcement Integration was not receiving enforcement session data

Resolved - This incident has been resolved.
Jul 13, 11:08 EDT