ParkMobile Status

All Systems Operational

ParkMobile Core Application Operational

ParkMobile Application (Zone Parking) - iOS Operational

ParkMobile Application (Zone Parking) - Android Operational

ParkMobile Application (Reserved Parking) - iOS Operational

ParkMobile Application (Reserved Parking) - Android Operational

ParkMobile Reservations Operational

Reservations - Web Operational

Reservations - Manager Tool Operational

White Label Applications Operational

White Label Applications (Zone Parking) Operational

White Label Applications (Reserved Parking) Operational

Mobile Web Operational

Text to Pay Operational

IVR Phone System Operational

Parking Dashboard Operational

Parking Dashboard - Parking Areas Operational

Parking Dashboard - Metrics Operational

Parking Dashboard - Search Parkings Operational

Parking Dashboard - Rate & Policy Management Operational

Parking Dashboard - Financial Reporting Operational

Enforcement Operational

nForce Enforcement Tool Operational

Third-Party Enforcement Integrations Operational

Payments Operational

Internal Payment Processing Operational

Third-Party Payment Processing Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

Resolved: Manage Policy access in Parking Dashboard

Resolved - This incident has been resolved.
Apr 7, 15:00 EDT

Monitoring - Status: Resolved - Our teams have resolved a system disruption that prevented users from accessing the "Manage Policy" section of the Parking Dashboard. Full access to policy management tools has been restored.

Incident Duration (Monday, April 6, 2026):
- Start: 1:00 PM ET
- Resolution: 1:45 PM ET

Impacted:
- Dashboard Access: During this 45-minute window, users experienced errors or were unable to load the "Manage Policy" page within the Parking Dashboard.

Not impacted:
- Production Rates: All parking rates and policies currently live in production remained fully operational.
- Live Parking: This was a Parking Dashboard-only disruption and did not impact active parking sessions or payment processing.

Next Steps:
- Users who were previously unable to access the policy section are encouraged to refresh their browser; all Parking Dashboard features are now operating as designed.

Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Apr 6, 14:54 EDT

Apr 6, 2026

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Resolved: Cleared Transaction Report not displaying current data for Wednesday, April 1 (Action Required for Scheduled Reports)

Resolved - This incident has been resolved.
Apr 3, 11:29 EDT

Monitoring - Status: Resolved - A system disruption that prevented the Cleared Transaction Report from displaying current data for Wednesday, April 1 has been resolved. While the reporting dashboard is now fully updated and accurate, please note that scheduled reports sent earlier this morning contained incomplete data.

User Impact:
- Data Restoration: Transaction data for Wednesday, April 1 is now appearing correctly in the dashboard.

Recommended Action:
- 8am ET Scheduled Reports: Automated reports received at 8:00 AM ET today for the previous day’s activity were affected by this delay and do not reflect the full transaction set. We recommend that all clients manually re-run or export their Cleared Transaction Reports for March 25 to ensure they have the most current and complete data set.

Not impacted:
- Historical Data: Transaction data prior to yesterday remains fully accurate.
- Live Operations: Active parking sessions and payment processing were not affected by this reporting delay.

If you have any questions, please reach out to your ParkMobile Account Manager.
Apr 2, 11:07 EDT

Apr 2, 2026

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.