All Systems Operational

ParkMobile Core Application Operational
ParkMobile Application (Zone Parking) - iOS Operational
ParkMobile Application (Zone Parking) - Android Operational
ParkMobile Application (Reserved Parking) - iOS Operational
ParkMobile Application (Reserved Parking) - Android Operational
ParkMobile Reservations Operational
Reservations - Web Operational
Reservations - Manager Tool Operational
White Label Applications Operational
White Label Applications (Zone Parking) Operational
White Label Applications (Reserved Parking) Operational
Mobile Web Operational
Text to Pay Operational
IVR Phone System Operational
Parking Dashboard Operational
Parking Dashboard - Parking Areas Operational
Parking Dashboard - Metrics Operational
Parking Dashboard - Search Parkings Operational
Parking Dashboard - Rate & Policy Management Operational
Parking Dashboard - Financial Reporting Operational
Enforcement Operational
nForce Enforcement Tool Operational
Third-Party Enforcement Integrations Operational
Payments Operational
Internal Payment Processing Operational
Third-Party Payment Processing Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Resolved: Cleared Transactions Report not displaying current data
Resolved - This incident has been resolved.
Jul 29, 11:19 EDT
Monitoring - Status: Our teams have resolved the system disruption that was preventing the Cleared Transaction Report from displaying accurate data.

Impacted:
- The Cleared Transaction Report data was not be accurate


Next steps:
- The scheduled reports that were sent automatically from 7/24/26-7/27/26 was missing data. Reports sent today 7/28/26 does have the correct data. We've confirmed the data sent for the impacted days is correct.

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 28, 11:10 EDT

Jul 28, 2026

Resolved: Cleared Transactions Report not displaying current data
Resolved - This incident has been resolved.
Jul 28, 11:06 EDT
Investigating - Status: ParkMobile teams are working to resolve a system disruption that is preventing the Cleared Transaction Report from displaying accurate data. Teams are actively working to correct the report.

Impacted:
- The Cleared Transaction Report data will not be accurate


Next steps:
- We will keep this page updated with our progress.

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 24, 13:56 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Jul 23, 2026

Resolved: ParkMobile users Enforcement action not sending parking sessions 2:10 PM - 2:35 PM July 22nd 2026
Resolved - This incident has been resolved.
Jul 23, 15:15 EDT
Monitoring - Status: We experienced a system disruption that impacted our Enforcement action that resulted in us not being able to send parking sessions to the parking rights table. That issue has been resolved and is operating as designed, and we will continue to monitor the system recovery.

Impacted:
- All of enforcement would have had delays in viewing data.

Incident Start Time:
- 2:10 PM ET on July 22nd, 2026

Incident End Time:
- 2:35 PM ET on July 22nd, 2026

Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 22, 15:09 EDT

Jul 22, 2026

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Resolved Cybersource service disruption July 15th Start Time: 7:15 PM - End Time July 16th 9:00 PM
Resolved - Status: We were notified by Cybersource that they resolved the issue that impacted payment processing. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.


Reported start time: Jul 15 7:15 pm ET
Reported end time: Jul 16 9:00 pm ET

Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 20, 11:16 EDT
Monitoring - Status: ParkMobile was notified that Cybersource has confirmed that mitigations have been put in place and platform performance has returned to normal.

Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.


Reported start time: Jul 15 7:15 pm ET
Reported end time: Jul 16 9:00 pm ET

Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 16, 05:37 EDT
Identified - Status: ParkMobile was notified that Cybersource is currently investigating a service disruption.

Impacted:
- Payments timed out, and some users may have experienced difficulty starting parking sessions.


Incident Start Time:
- TBD

Next steps:
- We will continue to monitor the resolution. For updates from Cybersource on this disruption, please visit https://status.cybersource.com/incidents/ry0rqlcp824c

If you have any questions, please reach out to your ParkMobile Account Manager.
Jul 15, 19:50 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

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