Monitoring - Status: Our teams have resolved the system disruption that prevented some users from starting and extending sessions in the ParkMobile App. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
User Impact: ParkMobile users are now able to complete transactions and extensions.
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jan 15, 2026 - 17:19 EST
Resolved -
This incident has been resolved.
Jan 15, 08:35 EST
Monitoring -
Status: Our teams have resolved a system disruption that prevented session payments from processing. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
User Impact: ParkMobile users are now able process payments for sessions.
Incident Start Time: 5:44am ET
Incident End Time: 6:31am ET
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jan 14, 08:13 EST
Resolved -
This incident has been resolved.
Jan 14, 15:28 EST
Monitoring -
Status: Our teams have resolved the system disruption that prevented Apple Pay transactions using Mastercard. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
User Impact: ParkMobile users are now able to complete transactions using all payment methods, including Mastercard through Apple Pay.
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Jan 13, 15:26 EST
Investigating -
Status: ParkMobile is investigating payment failures affecting Apple Pay transactions using Mastercard.
User Impact: - Affected: Transactions using Mastercard through Apple Pay. - Not affected: All other payment methods—including Apple Pay with other card brands and Mastercard standard card payments—are processing successfully. - Alternative: Users experiencing a payment failure are encouraged to use an alternative payment method to start their session.
If you have any questions, please reach out to your ParkMobile Account Manager.
Jan 9, 09:13 EST