Resolved: A small number of ParkMobile users received a 504 Error when trying to use Guest Checkout.

Incident Report for ParkMobile

Resolved

This incident has been resolved.

Posted Apr 30, 2026 - 08:10 EDT

Monitoring

Status: Our teams have resolved the system disruption that caused a small number of clients to get a 504 Error when trying to use Guest Checkout. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.

Impacted:
- A small number of users trying to start a session using Guest Checkout received a 504 Error.

Not impacted:
- All other applications worked as designed.

Incident Start Time:
- 09:55 PM ET on April 28, 2026

Incident End Time:
- 10:15 PM ET on April 28, 2026

Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.

Posted Apr 29, 2026 - 08:19 EDT

This incident affected: Mobile Web.