ParkMobile Status - ParkMobile 360 | Multi-factor authentication (MFA) magic link log-in issue

ParkMobile 360 | Multi-factor authentication (MFA) magic link log-in issue

Incident Report for ParkMobile

Resolved

This incident has been resolved.

Posted Apr 30, 2024 - 07:25 EDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 30, 2024 - 07:23 EDT

Identified

The third party software company, Braze, that powers the MFA magic link for PM360 log-in is experiencing an outage. This outage is preventing PM360 users from receiving the magic link to log into their account.

The Braze team has identified the issue and is working on a fix.

https://braze.statuspage.io/

Posted Apr 29, 2024 - 12:20 EDT

This incident affected: ParkMobile 360 (ParkMobile 360 - Reporting, ParkMobile 360 - Policy Management).