Status: Our teams have resolved the system disruption that prevented the Cleared Transaction Report from displaying current data for specific Western regions. The Cleared Transaction Report is now displaying up-to-date data for all locations.
Impacted: - Clients in the Pacific, Alaska, and Hawaii time zones can now view up-to-date transaction data within the Parking Dashboard
Recommended action: - Any clients in the Pacific, Alaska, and Hawaii time zones that had scheduled reports at 8:00am ET should re-run their Cleared Transaction Reports for today's period to ensure they have the complete data set
Not impacted: - All other regions: Cleared Transaction Report data for all other time zones (Eastern, Central, Mountain) remained fully up to date during this time
Incident Start Time: - 6:53 AM ET on Thursday, March 12, 2026
Incident End Time: - 11:02 AM ET on Thursday, March 12, 2026
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Posted Mar 12, 2026 - 11:25 EDT
Identified
Status: ParkMobile is investigating a system disruption that is preventing the Cleared Transaction Report from displaying current data for specific Western regions. Our teams are actively working to refresh the reporting dashboard.
Impacted: - Affected Regions: Clients in Pacific, Alaska, and Hawaii time zones - Scheduled Reports: Automated reports sent at 8:00 AM ET for these locations may contain only partial data updates
Not impacted: - All other regions: Cleared Transaction Report data for all other time zones (Eastern, Central, Mountain) remains fully up to date
Incident Start Time: - 6:53 AM ET on Thursday, March 12, 2026
Next steps: - We will keep this page updated with our progress.
If you have any questions, please reach out to your ParkMobile Account Manager.
Posted Mar 12, 2026 - 07:40 EDT
This incident affected: Parking Dashboard (Parking Dashboard - Financial Reporting).