Status: Our teams have resolved a system disruption that prevented new users from starting ParkMobile sessions as a guest. ParkMobile applications are operating as designed, and we will continue to monitor the system recovery.
User Impact: ParkMobile users are now able to start sessions as a guest. New ParkMobile users and existing users continue to be able to start parking sessions through ParkMobile accounts.
Incident Start Time: January 20, 2:50pm ET Incident End Time: January 21, 12:55pm ET
Thank you for your patience during this time. If you have any questions, please reach out to your ParkMobile Account Manager.
Posted Jan 21, 2026 - 13:05 EST
Investigating
Status: ParkMobile is investigating a system disruption that prevents new users from initiating guest Zone parking sessions on Web (http://app.parkmobile.io/) and guest Reservations sessions on Mobile App and Web.
User Impact: New users will experience errors when trying to start guest Zone parking sessions on Web and guest Reservations sessions on Mobile App and Web. Existing users are still able to start parking sessions on all platforms while logged into their accounts. New users can start parking sessions by creating an account.
If you have any questions, please reach out to your ParkMobile Account Manager.
Posted Jan 21, 2026 - 12:34 EST
This incident affected: ParkMobile Reservations (Reservations - Web), White Label Applications (White Label Applications (Reserved Parking)), ParkMobile Core Application (ParkMobile Application (Reserved Parking) - iOS, ParkMobile Application (Reserved Parking) - Android), and Mobile Web.